Refund Policy

Refunds 
Refunds can only be made with in 7 days of the purchase. Refunds will be made only after careful consideration of each individual case, refunds are only made if the product is deemed defective.

Once an order has been shipped out shipping will not be refunded.

Exchanges
Any product deemed defective or broken on arrival can be exchanged for a new one. Please email us with info@joltarclighters.com photos of the defective product for proof.

Damaged Products 
All damaged products requires photographic proof sent to info@joltarclighters.com . After the case is reviewed you will be contacted in regards to a reshipment to replace the damaged product.

We value our customers, if there is anything that is not covered here or you feel strongly about a specific case please do not hesitate to contact us. For all inquiries, refund or return requests please e-mail
info@joltarclighters.com .